Continuous Improvement: Some of my staff don't have email addresses - how can I include them in the Safety Climate Survey?

Don't worry - it's quite easy for staff without email addresses to join in. If you add their name to the list of staff members but don't tick the email address box, a unique invitation letter can be printed for them. The code on this can be entered on the website detailed in the letter, which will link the staff member's responses to your pharmacy and allow them to contribute along with the rest of the team.

Detailed instructions on how to do this are included in the introductory video for the survey which can be found here.