Website: Why did you create the FAQ App?

We listened to your suggestions about how we can further improve the website and we noticed a trend in your feedback - you’d like it to be easier to search for the answers to your questions.

Every day we receive a large number of queries in to the office by phone and email. We already know that the way you access our website has changed as you’re often using your phones/tablets to access it when you are on the go. To make sure that we’re able to help you how and when you want we decided that creating a fully mobile compatible FAQ App would be a useful addition to our site.