When shall I provide the information - the fair processing notice – to a patient? #GDPR

Ideally, the information in the fair processing notice should be provided to a patient at the time the patient nominates the pharmacy for the dispensing of its prescriptions but could be provided when the first prescription is dispensed.

The information could be provided by way of an information notice on the wall of the pharmacy that is visible to patients and it is suggested that a patient’s attention is drawn to the fair processing notice when the pharmacy dispenses the patient’s first prescription, or subsequently when the notice is first displayed.

The notice could be handed out to the patient or included in the bag of dispensed medicines when a patient’s first prescription at the pharmacy is dispensed, or included in the pharmacy leaflet required for NHS pharmacies.

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